Wiki

What the Wiki is for

The in-app Wiki is your organization's source of truth for policies, runbooks, onboarding checklists, and decisions. It lives next to tasks and messages so context does not live only in Slack threads.

This website's Help Center explains how Teamtastic works as a product. Your Wiki holds your rules: PTO blackout dates, security practices, how you name teams and projects.

Who can edit

All members can read wiki pages. Creating, editing, and deleting pages is limited to Managers and Directors (and any custom policy your Director enforces). Members who spot errors should ask a manager to update the page or comment on the related task.

Create a page

Open Wiki from the sidebar.
Click New page and enter a clear title (search indexes titles and body text).
Write in markdown: headings, lists, links, and code blocks are supported.
Optional: click AI draft, describe the topic in one sentence, review the generated outline, then edit before saving.
Save and share the link in a channel or task comment.

Pin and reorder

Pin critical pages (employee handbook, incident response) so they stay at the top of the list. Drag pages to reorder, put onboarding first for new hires. Revisions are tracked so you can see when policy changed.

Full-width editor

The wiki editor opens in a standard two-panel layout by default. Click the expand icon in the editor toolbar (or press F while focused in the editor) to switch to full-width mode, which hides the sidebar and stretches the writing area across the screen. Useful for long-form documents, runbooks, or any time you want a distraction-free writing environment. Press the same key or icon to return to the normal layout.

Search and Ask

Wiki search is full-text: it scans both page titles and body content, so you can find a policy by a phrase inside it even if the title is vague. Access it from the search bar at the top of the Wiki section (not the global command palette, which searches tasks and people). Results rank by relevance; pinned pages appear first when the title matches. Wiki pages also appear in Ask (if your workspace has it enabled). Write descriptive titles; avoid "Doc1" or "Notes." Link between related pages using markdown links.

AI drafting tips

AI drafts are starting points, not legal advice. Always have a human review HR and security content. The model does not browse the web, it uses your prompt and general patterns.

When to use Wiki vs tasks

Wiki: durable reference material that should not get lost when a task is marked Done.
Tasks: time-bound work with an owner and due date.
Comments: discussion on a specific piece of work; summarize outcomes into Wiki when the decision is final.

Migration from Notion or Google Docs

Paste markdown into new pages or recreate structure top-down: onboarding → policies → team-specific runbooks. Directors can export org data from Settings → Tools if you need a backup before bulk edits.